In earlier blogs we discussed Goffman’s ideas about dramaturgy, presentation of self, and the impressions that are “given” off intentionally and the impressions that we unintentionally “give” off (Papacharissi 2002).
In everyday life people interact face to face, and we use our senses to differentiate the appropriate way to interact with each other in various situations, through the impressions that are intentionally and unintentionally given (Robinson 2007). Although as times change, computer-meditatedcommunication (CMC) and online interactions are beginning to become more predominate. In these encounters, due to the lack social signals that we get face to face we are left to focus on, in most cases what is written, and thus you have to create an identity online without the signals from others in the world outside the cyber realm (Robinson 2007).
In a work environment
online interactions occur numerous times each day and in this setting being
professional is important, for example when sending emails. You would not write
in a work email the way you would write to your friends using acronyms and
abbreviations such as LOL, OMG, @, CTN, LMAO. The use of correct grammar,
spelling, professional language and email signature with business name, your
name, position and contact details can give off the intended impression of a
qualified employee and business. Although, if this is sent from a Google or
Hotmail account for example, the impression given off may not be the desired
one (Robinson 2007).
- Papacharissi, Z 2002, “The Presentation of self in virtual
life: Characteristics of personal home pages”, Journalism and Mass Communication Quarterly, vol 79, iss 3, pp.
643, accessed 16/10/12, University of Wollongong Library website
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